Category: Coaching

  • Do you shelve Knowledge?

    Do you shelve Knowledge?

    This past week I attended an annual conference for over 120 high-performing coaches from all over the world.

    Yes, it was amazing.

    All the presenters were coaches sharing their knowledge, wisdom, strategies, and tactics so we can learn from them and help our clients in a greater capacity.

    I know many of you have attended a conference of some kind. Maybe it was for your company. Your industry, or a conference/convention where you can gain more knowledge to help your own business grow or improve your life.

    As I am preparing for my first TEDx talk, I do mention how we as attendees to events like these, shelve our knowledge.

    We take the time to travel to these events and spend money on the event, hotel, transportation, food, etc. Sit in a cold conference room, and drink bad coffee. Listen to speakers that are giving away gold that could help us in our lives or business. Get the workbooks, handouts, etc. Take copious notes. Maybe even buy the presenters books or programs.

    The event is over. We go back home, tired, and excited, and do what 98% of the attendees do with that information.

    They put it on a shelf or in an electronic file and say, “I will get to implementing everything I learned – one day.”

    Sad to say, that day never comes for most people.

    Shelving knowledge.

    No one will get around to implementing what you took away from the event unless you block time out after the event to develop a solid plan of action to implement all that knowledge you just gained into your business or life.

    One technique I learned a long time ago was to block out time immediately after the event. As soon as the event was done, block out time to create a plan on what I wanted to implement in my business and my life from everything I just learned.

    I had everything down to less than one page.  Then rank each action item from 1 to 4.

    • 1’s are items that can be implemented very fast without doing anything else and would give me and my business the biggest impact.
    • 2’s are items that can be implemented that would lead to a big impact but may need to have to do something first before implementing.
    • 3’s are items that would time some time to implement.
    • 4’s are long-term action items that can be completed after all the 1’s, 2’s, and 3’s are done and may need some outside assistance to get them implemented.

    Once everything is ranked, then put a due date or timeline for each action item. Now put those tasks in your calendar to get them completed.

    One tactic I have heard (and it works very well) is to block out the first business day after the event to create and implement your action plan.  No matter what, just block out dedicated time to look at your notes, and all the materials, put down what you want to implement in your business and life, then rank them in the order to accomplish the action steps, put them in your calendar and start implementing those great ideas.

    One great idea that I took away from the conference was building a new Podcast – Experts over coffee.

    This podcast will be different than our current podcast – Biz Coach & Coffee.

    Looking to launch it in January of 2023 and have started booking business owners who are experts in their industry to share their expertise to help all the listeners grow their businesses and improve their lives.

    So, if you own your own business for 5 or more years, have more than 3 employees (who are not relatives), and are willing to be interviewed on the podcast. Then let me know. Or if you know of a great business owner that fits our criteria and would like to be our guest and talk about their business and industry, please let me know.

    If you have that shelved knowledge. Book some time on your calendar. Get that material off your shelf or computer files and look at it again. See what you could use to grow your business or improve your life. Then create an action plan and start implementing that knowledge.

    Un-shelf that knowledge.

    #

    Steve Feld, MBA, Certified Business Coach, and Author, a coffee enthusiast, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations and conducts workshops and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • What is Your USP?

    What is Your USP?

    What is your USP?

    You may have heard that question at some point when you were building your business or starting up. USP stands for Unique Selling Proposition.

    In very simple terms, why should I buy from you versus anyone else?  What makes you different? Unique?

    After presenting at two large business groups and hearing everyone’s elevator pitch, it still blows my mind how many people do not have a clear focus on what their business is and who problems they solve and to whom are they solving those problems.  We hear extra filler junk, such as. “I am like the UBER of XXX.” So, what I heard is that you have a billion-dollar valuation, are in the debt over a billion dollars, and have not been profitable and probably will never be profitable. Not good.

    This was from an INC magazine article. “A Unique Selling Point is a feature or a characteristic of a product that makes it stand out from the masses and allows the product to look more exclusive/valuable to the customer. The unique selling proposition is often the crucial factor why a customer bought a specific product from a specific company (A), rather than a comparable product with similar features to another company (B). Simply put: the USPs are the unique benefits a product offers its purchasers.”

    So how can you create your own very compelling USP?

    Simple. Follow this simple formula and create your USP. Think of it as your elevator pitch.

    First, write down your target market. Now you may have more than one, but not more than three. Why? Because if your message is trying to be everything to everyone, no one cares, and no one wants to hear it. They want someone to solve their problems-not the world. Be specific about who your market is.  If it’s dentists, then what kind of dentist? Orthodontist? Periodontist? General? Oral? Etc.  Be specific.  “My company works with orthodontists.”

    Next, write down at least 25 problems your target customer has, then write down 10 more. This will really help your business down the road. Identify the top 3 problems your target market has based on your list. How do you know what the top 3 problems are? Hopefully, you know why your customers are doing business with you. If not, ask them what problems/challenges your product/services solve for them.  If you don’t have customers yet, then meet with a mentor to have them help you find those top 3 challenges. You also may know what 3 challenges you want to solve for your customers-but it must be in alignment with THEIR needs.  I.E. Orthodontists problems are; patients not showing up for appointments, potential clients not having insurance to get braces (cost), and finding good staff.


    Now write down at least one solution to each one of the problems you outlined in the last step. Be specific. Using our dentist as an example; send out email, text, and voice mail reminders for the appointment, provide another insurance solution if they don’t have insurance, and use a systematic process to hire great staff.

    Let’s put it all together.

    “My company works with elite orthodontists who have challenges obtaining new patients and attracting high-level staff. We help them develop acquisition and retention strategies to build their practice and their team.”

    You may be thinking, how did I get that USP from the exercise? It’s simple. THEIR problem is getting new patients in because they don’t have insurance, keeping patients, and getting new staff. The USP says that in a language that is speaking to the orthodontist-not to anyone else. Now, if another type of dentist heard this, would they want to know more from you?   Absolutely. You can alter your USP to your market.

    I.E. “My company works with elite dentists who have challenges obtaining new patients and attracting high-level staff. We help them develop acquisition and retention strategies to build their practice and their team.”

    See how that works.  You must speak to your audience. It’s NOT about you. It’s about who you serve, what are their problems, and how are you solving them.

    Stop being the Uber, Apple, Tesla, Google, Amazon, or whatever other company you want to compare yourself to. They have their USP. Here are a few.

    Uber: Ride when you want, where you want

    Apple:  We provide a lifestyle with our products

    FedEx: When your package absolutely, positively has to get there overnight

    Coke: The real thing

    Google: Access the world from your fingertips

    Mine: We can uncover $50,000 to over $100,000 of hidden revenue for a business in 45-minutes

    You are NOT them. They have established themselves in the market, you are working on establishing yourself. Speak to your audience, be unique, and be you. They do not have to define their market; it has already been defined.

    Create your USP today.  Be clear.

    #

    Steve Feld, MBA, Certified Business Coach, and Author, a coffee enthusiast, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations and conducts workshops and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • The Vacation Liberator

    The Vacation Liberator

    Some people have called me the “vacation liberator.” I am not a travel agent, nor do I represent a vacation destination, or am on any city travel destination organization. I am an executive coach.  The reason some people have called me this is that I get business owners and leaders to take a vacation.

    How many of us have heard a business owner/leader state, “Have haven’t taken a vacation in BLANK.” Fill in the blank with a number that is greater than 2 years.  They say it with pride. Like it’s a badge of honor.  They imply that without them in their business – it will fall apart and burn down.

    Do you think their staff or family feels the same way as this person?  I bet not. After speaking to numerous staff members and the families of these vacation phobia individuals, they have a different points of view. 

    The staff is frustrated that the owner/leader is proud they haven’t taken a vacation because they don’t trust the staff to run the business while they are gone. The staff maybe has not been coached or empowered fully to do the job they were hired to do and feel the owner has taken some of that power away from them.

    Their family is upset with them because they want to take a family vacation, but this person is “too busy” to take the time off and recharge their batteries.  For those of you that have children, understand they grow up very fast and we must MAKE the time to be with them during this time. For those that are married, you know how your spouse views you by not going on a vacation with them.  It does not support a positive healthy relationship at home.

    According to an article in Forbes (Feb. 2014) by Tanya Mohn stated, “Not taking vacation time is a bad idea, as it harms productivity and the economy.”  There is countless research on this topic.  The general gist is that not taking a vacation harms your business and your family life impacts the economy and demoralizes your staff.

    So, how does one liberate these anti-vacation individuals?  Simple.  BOOK A VACATION NOW! When proud business owners inform me about their last vacation 9 years ago, I had them call their spouses at that moment so I may speak with them. Then, just asked the spouse if you went on a vacation, where would you go and what would you do?  The owner/leader hears this conversation and usually confirms what their spouse states.  After that very brief call, I sit with the owner/leader and have them book that vacation at that moment.  Once the vacation is booked, I have them call their spouse and let them know when and where they are going on vacation.  You will not believe the positive response the spouse has, and it makes the owner/leader feel good about their decision.

    The next step is to have them round up their staff and inform them of their vacation and put it on all the calendars. We must now get the owner to assign some of his duties and functions to his staff, so they cover for him/her.  One of the main goals is to make sure the owner/leader does not log in to their emails, call the office or be able to check on the business while they are gone.  This is usually done by having their right-hand person be in charge and only contact the owner/leader if something is really bad.  Since every business does have a different dynamic, it depends on how deep we go with making sure the owner/leader enjoys themselves on their vacation and does not think about work.

    So, now are you one of those proud “I haven’t had a vacation in…?” If you are, stop everything and book your vacation now.  Get your spouse/significant other involved in that decision. Inform your staff-empower them to cover for you.  Go and enjoy yourself and re-charge your batteries.  When you return, your business will still be there, all is going to be OK, and you, your spouse, and your staff will like you much better.

    Stop lying to yourself. Recharge your batteries and take a real vacation.

  • 7 Traits of Successful Entrepreneurs

    7 Traits of Successful Entrepreneurs

    Enter “entrepreneurial traits” into Google, and the menu of frequent searches will complete the query with “… of Steve Jobs,” “Mark Cuban,” and “… of Bill Gates,” among others. These are the forces of nature that spring to mind for most of us when we think of entrepreneurs–iconic figures who seemed to burst from the womb with enterprise in their DNA.

    They inspire, but they also intimidate. What if you weren’t born with Jobs’ creative genius, Cuban’s pursuit of simplicity, or Gates’ iron will? There’s good news for the rest of us: Entrepreneurs can be guided to success by harnessing crucial attributes. Scholars, business experts, and venture capitalists say entrepreneurs can emerge at any stage of life and from any realm, and they come in all personality types and with any grade point average.

    Contrary to conventional wisdom, you don’t have to be Type A–that is, an overachieving, hyper-organized workaholic–or an extrovert to launch a successful business. “Type A’s don’t take the risks to be entrepreneurs,” says Elana Fine, managing director of the University of Maryland’s Dingman Center for Entrepreneurship, adding that the same goes for straight-A students. “Very often it’s C students who become entrepreneurs.”

    However, the best entrepreneurs do share a collection of characteristics, from tenacity to the ability to tolerate risk, that are crucial to a successful venture. An analysis of 23 research studies published under the title “The Big Five Personality Dimensions and Entrepreneurial Status” found that entrepreneurs have different personality traits than corporate managers, scoring far higher on traits such as openness to experience (curiosity, innovation) and conscientiousness (self-discipline, motivation) and considerably lower on neuroticism, which allows them to better tolerate stress.

    1. Tenacity

    Starting a business is an ultramarathon. You have to be able to live with uncertainty and push through a crucible of obstacles for years on end. Entrepreneurs who can avoid saying uncle have a better chance of finding their market and outlasting their inevitable mistakes. This trait is known by many names–perseverance, persistence, determination, commitment, resilience–but it’s really just old-fashioned stick-to-it-iveness.

    So much of entrepreneurship is dealing with repeated failure. It happens many times each week, every day.

    When failure happens, you have to start all over again. Those businesses that survive and thrive learn from their failures. Fail fast, my friend.

    • Passion

    It’s commonly assumed that successful entrepreneurs are driven by money. But most will tell you they are fueled by a passion for their product or service, by the opportunity to solve a problem and make life easier, better, cheaper.

    I hear this all the time that most entrepreneurs believe they will change the world. Passion based on your company’s specific mission is an intrinsic drive that provides the internal reward that can sustain you between paydays.

    • Tolerance of ambiguity

    This classic trait is the definition of risk-taking–the ability to withstand the fear of uncertainty and potential failure. “It all boils down to being able to successfully manage fear,” notes Michael Sherrod, entrepreneur-in-residence at the Neeley School of Business at Texas Christian University.

    He sees the ability to control fear as the most important trait of all. “Fear of humiliation, fear of missing payroll, running out of cash, bankruptcy, the list goes on. An entrepreneur looks at the situation and knows he has some control over the outcome, they may or may not.

    • Vision

    One of the defining traits of entrepreneurship is the ability to spot an opportunity and imagine something where others haven’t. Entrepreneurs have a curiosity that identifies overlooked niches and puts them at the forefront of innovation and emerging fields. They imagine another world and have the ability to communicate that vision effectively to investors, customers, and staff.

    Many people would be satisfied with a couple of successful businesses, but true entrepreneurs have that vision. Entrepreneurs have to endure naysayers and need to keep seeing the future before the future plays out. You have to be several steps ahead of the market.

    • Self-belief

    Self-confidence is a key entrepreneurial trait. You have to be crazy-sure your product is something the world needs and that you can deliver it to overcome the naysayers, who will always deride what the majority has yet to validate.

    Researchers define this trait as task-specific confidence. It’s a belief that turns the risk proposition around–you’ve conducted enough research and have enough confidence that you can get the job done that you ameliorate the risk.

    You have to have a lot of self-confidence. Be willing to take a risk, but be conservative.

    • Flexibility

    Business survival, like that of the species, depends on adaptation. Your final product or service likely won’t look anything like what you started with. The flexibility that allows you to respond to changing tastes and market conditions is essential. “You have to have a willingness, to be honest with yourself and say, “This isn’t working. You have to be able to pivot.”

    • Rule-breaking

    Entrepreneurs exist to defy conventional wisdom. A survey last year by Ross Levine of the University of California, Berkeley, and Yona Rubinstein of the London School of Economics found that among incorporated entrepreneurs, a combination of “smarts” and “aggressive, illicit, risk-taking activities” is a characteristic mix. This often shows up in youth as rebellious behavior, such as pot-smoking. That description would certainly hold for some of the most famous entrepreneurs of recent years.

    In fact, simply starting a business breaks the rules, as only about 13 percent of Americans are engaged in entrepreneurship, according to a Babson College report. Doing what the majority isn’t doing is the nature of entrepreneurship, which is where the supply of inner resources comes in.

    Are these traits in you? There’s only one way to find out.

  • Eight Signs it’s Time to Hire a Business Coach

    Eight Signs it’s Time to Hire a Business Coach

    As a leader, you might think you should have everything figured out already, but this simply isn’t true. While all of us have our talents, leadership skills are often something we have to learn along the way.

    Enter the business coach. A business coach oversees and guides a manager or founder in starting, growing, or developing a business. Like a sports coach, a business coach’s job is to help you develop the skills and resources you need to be successful. A coach is there to assist you in your business, not to tell you how to run your business. They can see your shortcoming and provide you the tools and resources to fill in those gaps to grow your business and improve your own skills.

    Whether you’re overwhelmed, in need of advice, or want to see better results, here are 8 signs that it may be time to bring in a coach into your business.

    1. You Are Overwhelmed

    One of the top signs that it’s time for a coach is when you hit that feeling of being overwhelmed. You are overwhelmed by feeling like there is too much to do and too few hours in the day to get everyone accomplished. You are overwhelmed by not knowing how much profit you are making at the end of your month. And you are overwhelmed because you don’t feel like you have control of your business, your employees, or your vendors.

    2. You Need a Confidant to Talk About Your Business With

    Standing center stage expects excellence. Who can you trust to speak without feeling exposed, or impairing your credibility or reputation within the organization or its clients? How would it feel to have a safe sounding board for honest feedback on your ideas and a partner to support you in the process of design, implementation, and evaluation? Time to hire a coach!  

    3. You Intellectually Know What to Do But Don’t Do It

    You need a coach when you “know” what to do but don’t implement. Lack of change typically occurs because you need to experience some paradigm shifts that require someone with an outside perspective to challenge your assumptions and because you need someone to help you translate general principles into specific steps that you can take in your own life.

    4. You Aren’t Getting the Results You Want

    Sometimes we think we know the right path to take in our career growth or business growth, but we come to find it isn’t working. To get the results we want, we may need guidance from someone who can see things from a more objective view, not a subjective view. Turning to a business coach can increase ROI, surge active engagement, and allow one to remove obstacles that are precluding results.

    5. You Want to Save Time and Money

    If you’re business or thinking about starting a business and thinking, “Wow, I could use someone to help me figure out the best way to do this,” you should be considering getting a coach. Going the “lone wolf” route can cost much more in wasted time and money, and that can all be avoided by working with an excellent coach.

    6. You Find Yourself Listening Only To Your own Ideas

    You need to hire a business coach is when you find yourself only listening to your own ideas. The higher up the ladder you are, the more people tend not to be honest and just comply. The same thing can happen to entrepreneurs because they have a tendency to work alone; they tend to only hear their own ideas. We all need checks and balances. A coach can help you.

    7. You’re Feeling Stuck and Frustrated by Others

    Einstien stated the definition of insanity is doing the same thing over and over and expecting different results. I hear this all the time. My clients often have a similar story reappearing in their lives in different ways. A great time to work with a coach is when you find yourself repeatedly frustrated by others around you at work, or if you can see that you have some unhealthy workplace dynamics, but you’re not sure how to really shift them. The unbiased perspective of a coach can be just what that executive needs.

    8. You Want Your Company to Grow

    If you’re alive and breathing as an entrepreneur, you need a coach. I’m not only a coach I am also the CEO of my company with multiple people in the organization. I’ve hired half a dozen coaches (and have 2 coaches), been the beneficiary of a couple of dozen mentors, and worked with multiple strategic partners. Your company only expands at the rate of your own growth. Find a coach you can rely on and get to work. The ROI is ridiculous.

    Stop the madness and wishing your company can grow. Get the help you need to really have your business take off. It will be one of the best investments you ever made in your business and yourself.

    #

    Steve Feld, MBA, Certified Business Coach, Author, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations, conducts workshops, and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • The Manager – Coach and Confidant

    The Manager – Coach and Confidant

    Your people are your most precious resource. Only your people can be made to appreciate you and the value you bring to them. All other resources and corporate assets depreciate over time. You need great people in your organization to grow your business.

    People leave jobs due to their manager and that person’s poor leadership and managerial skills. People stay at bad jobs due to how great their manager treats and lead them.

    Many organizations have managers that were promoted because; they talk a great game (the BS’ers), or performed well on a project, are great at shuffling paperwork, are well networked in the organization, due to nepotism, or were hired externally to make changes within an organization. Many managers are just that – managers and not leaders. There is a big difference between managing and leading.

    Bad managers may or may not know they are demoralizing their staff through their words and actions. The worst managers do not believe they are negatively impacting the business but believe the business is declining due to the staff.

    One big area I have seen managers and business owners fail at is providing effective coaching to their employees. They believe having that annual review with their staff, beating them up over something they cannot remember 10 months ago, and providing nothing, but negative comments are showcasing their great managerial skills.  They are doing it because that is all they know, and they need to check a box to say they did the review.

    The fastest and most effective way to increase the productivity and performance of your people is for you to give them timely and relevant coaching and counseling at the proper times in their careers. This is the exact opposite of what many managers believe. People cannot grow without honest, objective feedback and instruction from someone who can look at their performance and tell them exactly how they are doing.  The best managers are always communicating with their staff, coaching and guiding them. Correcting them if needed but in a positive and supportive manner.

    Everyone needs feedback and counseling from someone he or she respects and trusts to improve and to get better at their work. Many average people have become star performers within their organization as the result of a manager taking the time to guide them and instruct them on how to improve in critical areas of their work.

    One of the best managers I have ever met never wanted to run the company. They were very happy in their manager role looking over 50 people who were on the manufacturing floor.  The reason being his employees in his division had the highest output compared to other locations the company had as well as the industry average. His employee turnover was unheard of at 99% retention. He told new staff members that they will only work for him for a maximum of 5 years. His goal is to provide his staff with managerial and leadership skills to get a better job within or outside the organization. He had monthly group and one-on-one meetings. He did little talking at all the meetings. He listened. Asked the right questions at the right time. Provided guidance and support to everyone. All his current and prior staff members would walk through fire for this guy.  His passion was to be the best manager and develop leaders.  Could you emulate his vision and actions?

    You need to learn how to give timely and accurate coaching and counseling to each of your staff members regularly. If they are performing below par, take them aside and find out why. Ask them questions. Don’t start criticizing them and threatening them about their performance. You may be shocked to find out that person may have lost a close family member and that has impacted their performance. You don’t know. Treat them with respect and ask questions.

    Make sure you are clear about what is expected from your staff. If you just tell them to produce 100 units an hour, that is an expectation. Go deeper. Show them how to produce 100 units an hour. Sit with them. Ask them how they could produce 100 units an hour. What could they improve on to produce more?  Be clear on your expectations and be the coach and confidant.

    “The number one demotivator in the world of work is not knowing what is expected.”

    A great strategy is to have short monthly one-on-one meetings with your staff. The manager is there as a facilitator, the coach, guiding the meeting, but doing the listening and asking questions. To make these meetings effective and to coach your staff, they create the agenda for the meeting. Let them tell you what they have been working on in the past month. What their goals were in the last month and if they achieved them or not and why. They will tell you their goals for the next month and how they will achieve them. You will just ask questions to clarify anything they said and to push them a little bit to learn something new. Improve their production, their leadership skills, whatever it may be. You are the coach. Coach them. Be clear in your communication. No fluffy stuff. Be open honest and caring. Have them always reaching higher to achieve their personal goals and to achieve the goals of the business. 

    What are you going to do to be the coach and confident in your business?

    #

    Steve Feld, MBA, Certified Business Coach, Author, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations, conducts workshops, and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • Develop a vision for your future

    Develop a vision for your future

    Where do you envision your business to be in a year?  5 Years?  10 Years?

    Where do you envision your personal life to be in a year?  5 Years?  10 Years?

    When I ask business owners these questions, I usually get them spewing a bunch of platitudes with no definitive answer on where they see their life and business in the future. They have no clear vision for their future.

    Simple questions, but with hard answers. 

    One quality that all leaders have in common is that they have a clear and exciting vision for their future. This is something that only the leader can do. By leader, could mean the business owners. Parent, Guardian, Manager, etc.…  Only the leader can think about the future and plan for the future each day.  Think of it like this. If you are the captain of a ship, are you just floating around the ocean? Or, do you have a clear plan to go somewhere or do something? Pirates had a clear plan. Sail the seas, find other ships, steal everything they have, and move onto the next ship.

    Excellent leaders take the time to think through and develop a clear picture of where they want the organization to be in one, three, and five years. Leaders can communicate this vision in such a way that others “buy-in” and eventually see the vision as belonging to them.

    Set aside sometime over a weekend and put some thought into your vision. Write it down. Be as detailed as possible. Then write one simple statement that you can say to convey your vision to others. This will help you get crystal clear on your vision and stay on track to reach your goals.

    Use your vision to motivate others. Your vision shows your future possibilities of what can be, and that arouses emotion and motivates you and others to give their best. The most powerful vision is always qualitative, aimed at and described in terms of values and mission rather than quantitative, described in terms of money. Of course, money is important, but the decision and commitment to “be the best in the business” is far more exciting.

    A clear vision that is communicated properly can encourage others, instill confidence in them, to help them to perform at their best. It does require you to lead by example and stick to your vision.

    A clear vision for your future can create great team players.
    A study at Stanford Business School examined the qualities that companies look for in promoting young managers toward senior executive positions, especially the position of Chief Executive Officer. The study concluded that there were two important qualities required for great success in leadership. The first is the ability to put together a team and function as a good team player. Since all work is ultimately done by teams, and the managers’ output is the output of the team, the ability to select team members, set objectives, delegate responsibility, and finally, get the job done, was central to success in management.

    Keep Your Cool
    The second quality required for rapid promotion was found to be the ability to function well under pressure, and especially in a crisis. Keeping your cool in a crisis means practicing patience and self-control under difficult or disappointing circumstances.

    Everyone Is Watching
    The character and quality of a leader are often demonstrated in these critical moments under fire when everyone is watching, observing, and privately taking notes. As Rudyard Kipling once said, “If you can keep your head when all around you are losing theirs and blaming it on you, then the world is yours and all that’s in it”.

    Your job as a leader is to have a clear vision of where you want to go and then to keep your cool when things go wrong, as they surely will.

    Action Exercises
    Here are two things you can do immediately to put these ideas into action.

    First, project forward 3-5 years and imagine your ideal future vision. What does it look like? What steps can you take immediately to begin turning your future vision into your current reality?

    Second, resolve in advance that, no matter what happens, you will remain calm and cool. You will not become upset or angry. You will take a deep breath and focus on the solution rather than on the problem.

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    Steve Feld, MBA, Certified Business Coach, Author, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations, conducts workshops, and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • 5 Myths of a Business Plan

    5 Myths of a Business Plan

    Do you need a business plan? What will be the purpose of your Business Plan?  Are you seeking funding? Want investors? A new partner? Looking to be acquired or purchase another business?  Clarity & Focus?

    What many small business owners do not realize that the business plan is a living document. It shouldn’t be created then thrown into a drawer or on a shelf to collect dust. It takes many hours, days, weeks, and months to create -why create it only to never look at it again.  Many very successful companies look at their business plan every month. Why? It keeps them focused and on track.

    The biggest lesson any business owner should learn is that it is the process of creating the business plan is more valuable than words on paper. All business owners should go through the process of creating a business plan to understand where they want their business to go.  Think of it as your business blueprint.  Builders couldn’t build a home without blueprints; you shouldn’t build your business without a business plan.

    Here are just 5 myths many business owners believe about a business plan.

    1. We don’t need a business plan.
      If you are in business, or even contemplating a business, you need a business plan.  Success isn’t as much about succeeding, as it is about not failing.  A properly prepared plan forces you to think through the big picture and agonize over many of the details, before errors in intuition or judgment cost you or your client money, or even bankruptcy.  Without it, investors won’t invest and buyers won’t buy. 
    1. We need a business plan, but not right away.
      If you are a Visionary or a Start-Up, you need to begin assembling the elements of a business plan, almost immediately after your “business idea” hits you.  The best plans evolve over an extended period, and the less time you give yourself, the less credible the plan.  If you are marketing a business, the sooner you present a credible financial picture, the sooner a buyer will consider your price.
    1. We need a business plan, but we can do it ourselves.
      Given enough time, money, and the right skill sets, you will probably be able to generate a credible business plan, maybe even a very good one — but, at what total cost to your business? Your inspiration, energy, and vision are essential to the success of the plan, but the cost of becoming a business planning “expert” may seriously erode your ability to meet the challenges of actually staying in business. 
    1. We need a business plan, but we can’t spend more than “x”.
      If obtaining financing or attracting a buyer is critical to the existence of a business, then the potential value of a business plan should be the cost of not achieving the goal (i.e, the cost of going out of business).  It varies widely, but expect the cost of a professionally prepared plan to be about 1% of the benefit it is capable of achieving (e.g., $10,000, on a financing request of $1 million).    
    1. Thank goodness, we only have to do this once.
      A business plan is only as good as the results it predicts.  It should be viewed as a living document that requires constant nurturing and revision, as circumstances change and business knowledge improves.  Protect your investment, by periodically comparing actual vs. planned results, analyzing sources of variance, and using this information to improve the plan’s long-term utility and predictability. 

    The 3 main types of business plans are; executive (5-8 pages), managerial (20-30 pages), and operational (180-250 pages). There are alternatives to a full traditional business plan. One great alternative is the Business Model Canvas (BMC), which many companies like McDonald’s, and Lego use. Their BMC can be found online.

    No matter which plans you create, just go through the process to know the blueprint of your business and success.

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    Steve Feld, MBA, Certified Business Coach, Author, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations, conducts workshops, and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • 10 Simple Rules for Family-Owned Businesses

    10 Simple Rules for Family-Owned Businesses

    Small business owners are the backbone of the U.S. economy. There around 5.5 million family-owned and operated businesses in the U.S. About 90% could be deemed family-owned. They could be just two-person partnerships to large companies.

    The secret to a successful family business is it must be treated like any business and not an extension of their family. Successful family-owned businesses can follow some basic rules.

    1. Do not create a job for a family member. Either you have an opening for which they qualify, or you do not. There is no creating a job for a family member. Interview them the same as you would anyone else. They need to show they are capable of working at the business.
    2. Have the family member work somewhere else first. They must prove themselves, to you and the other employees. It also helps the business if they come in with some outside experience, fresh ideas, and training.
    3. Treat family members the same as any other employee.   Family members may or may not try harder than the other employees. They need motivation from the owner or their manager, just like any other employee.
    4. If possible, have family members report to non-family employees.  Remember, family members who are not the owners now are employees and should not report to other family members.
    5. Build a firewall between family and business issues. Make sure family relationships stay out of the business. You don’t want to put other employees in between your family squabbles. This goes for family gatherings, no business talk. You don’t want to put non-associated family members in between your business family squabbles.
    6. Be clear about the business succession plan. The family members need to understand what is expected. If a family member is not associated with the business nor active in it, should not be looked at as a successor. They will not understand the business.
    7. Have one clear successor. It’s never a good idea to have 2 or more successors. Someone has to be in charge.
    8. Create a board of directors that includes non-family members.  You will run into tough situations within the business and need an outside perspective who can bring a non-emotion viewpoint into play. This way family members can avoid being swayed by other family members.
    9. Sell the business and don’t gift it.  Besides tax implications, it’s still a business that should be sold in one form or another. If you gift the business to a family member, they will not have the same respect for it, the employees, and customers as if they had to purchase the business.
    10. Make sure all participating family members agree to these guidelines.  This is where the saying, “it’s just business and not personal,” comes into play.  Have a firm guideline in place for family members and they cannot cross it.

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    Steve Feld, MBA, Certified Business Coach, Author, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations, conducts workshops, and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme

  • 5 Business Growth Traps

    5 Business Growth Traps

    Most small businesses will struggle to meet their strategic goals. Why? They fall into “growth traps.”  Sometimes they try to mimic their competitors to ignoring the lessons of failed companies.

    Here are five traps to avoid staying ahead of the pack. Not only will avoiding the traps lead companies away from the brink of disaster but be prepared for the traps.

    Trap 1: Playing your competitor’s game: The goal is not to win at someone else’s game, but to change the game to one that you can win.

    * Don’t get drawn into competing at the margin for incremental share. Even if you appear to win for a while, fringe customers can go as fast as they came.

    * Don’t do something just because your competitors are doing it. Only take action if it will strengthen your business.

    * Focus on customers, not competitors. Identify what customers value most from among all the factors your industry sees value in, and deliver it.

    Trap 2: Denying reality and missing an industry shift: Competition comes in many forms. The Internet always adds a wild card to the deck, making competition harder to predict. It means that competition can come from organizations you had never thought of as competitors – including companies from outside your industry. Newcomers like this need, especially careful watching. As a rule, they have no history, no legacy systems, and no intention of doing business the way you do.

    Trap 3: Creeping, not leaping, and failing to innovate: Slow growth will fail to attract capital and talent, and fail to deliver shareholder value. The antidote is innovation, although not necessarily in the technology area. It may be innovation in terms of product,
    service, or delivery, but it must offer value to the customer.

    Trap 4: Neglecting the lessons of the dot-com era and economic downturns: It is not just about placing some ads anywhere anymore. It is about the business of business, and about taking advantage of new tools that must either work for you or against you. Business owners have seen plenty of changes in the last few years with the economy, pandemics, fads, new social media platforms, and so forth.

    * Relationships between businesses, partners, consumers, and suppliers have been revolutionized, and open dialogue is not only possible but expected.

    * Technologies developed to outflank traditional companies are now being used to capitalize on new channels, improve productivity, and drive down costs.

    Trap 5: Taking on the world single-handed, without allies: In a static business environment, self-sufficiency might be an option. In today’s world, it is a major growth trap, setting dangerously inflexible limits on what the company can do and when it can do it.

    * Competitive pressures are forcing businesses to reconfigure their products, services, information systems, and processes to differentiate themselves from their rivals and satisfy their customers. These changes need to be made so fast that it is no longer feasible to rely on a company’s core competencies or to bank on being able to buy them at short notice. Increased complexity and the need for continual change are making partnerships essential.

    Here are a few recommendations to help avoid those traps:

    Recommendation 1: Deliver value innovation in leaps. Avoid the trap of tiptoeing to disaster.

    Recommendation 2: Re-examine assumptions, check facts, and do not discount evidence that contradicts your opinions. Identify the cliches and received wisdom-of-the-day and challenge them.

    Recommendation 3: Set revenue goals at twice the average for your industry, and set profit goals even higher, to spur innovative thinking. Shock your employees out of complacency. To reach both targets at once is difficult, but stretch goals are not meant to
    be easy.

    Recommendation 4: Harness social media platforms and other opportunities as more than just another sales channel. Look for nonlinear and disruptive forces that will redefine the way your business operates. Simply Web-enabling a business is not enough.

    Recommendation 5: Exploit strong alliances and shift the focus from competing on your core competencies to utilizing those of the alliance.

    What are you doing in your business to avoid the traps?

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    Steve Feld, MBA, Certified Business Coach, Author, provides training and business performance coaching to business owners, professionals, and executives. Steve also speaks to organizations, conducts workshops, and training.  Focusing on lead generation and revenue creation to get growth results for the business.

    Contact Biz Coach Steve today to see how he can assist you to get the results you want in your business, [email protected], or www.bizcoachsteve.com. He is in the business of growing businesses. Need a speaker, contact Steve today.

    #bizcoachstevef #entrepreneur #smallbusiness #business #smallbiz #coaching #businessowner #businesscoach #leadership #marketing #speaking #keynotespeaker #meetingprofs #eventprofs #meetingstoday #businesscoachnearme